Support
Support
Find answers to common questions below. If you cannot find what you need, please contact our support team.
Frequently Asked Questions
How do I create an account?
You can create an account by visiting our registration page or by accepting an invitation sent by your organization. If you are joining an existing company or warehouse, you will need an invitation link from an administrator.
How do I reset my password?
On the login page, click "Forgot password" and enter your email address. You will receive a link to reset your password. The link expires after a short period for security reasons.
How do I contact support?
You can reach our support team by email at contact@transipal.com. We aim to respond within one business day.
Where can I find technical documentation?
Technical documentation for our API is available on our developer portal at developer.transipal.com.
Still need help?
Contact us at contact@transipal.com for any questions not covered above.